Returns and Refunds
RETURNS,CHANGES AND CLAIMS
You can return all products that have been bought from Lindmäe Sport OÜ webshop in 14 days from the day you receive the ordered goods. In order to do that the customer needs to write a claim (with the name of the buyer, date of purchase and the order no.) sign it and post it with the goods to Lindmäe Sport OÜ within 14 days.
The money for the goods will be transfered to the same account within 14 working days from the time we receive the goods. Costs for returning the goods will not be refunded. The buyer will have to pay return shipment. The returned goods may not have been used and have to be in the original packaging. If the returned goods are damaged then the customer has to compensate the decrease in value. NO RETURN on SPECIAL OFFERS items.
If you want to change a product, make sure you fill out your invoice nr. When we receive the return we change it and send the new product out to you. For a change you pay the shipping cost yourself.
If you have a claim:
If the product is faulty you have the right to return your package, or have it replaced for a new product, within 14 days of delivery. The items must be returned unused and in the same shape as received. Ship the faulty item back to us.
The address for parcels is:
Lindmäe Sport OÜ
Forelli 12 Tallinn 10621
In case of a return we will credit the order amount to your card. You should have your money back within a week from return.